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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

David Wilson

February 9, 2023

5  out of  5 rating by David Wilson
"I have used Paul and his team for over 20 years and have always been given excellent service. They are quick and friendly. Shalonda is a hoot!"

Kelvin-Aidreen Hart

January 30, 2023

5  out of  5 rating by Kelvin-Aidreen Hart
"Paul is a great person with great character. He is very trustworthy and provides excellent service. He has made the process of dealing with insurance easy and painless. Thank you for taking great care of us and for ensuring that we understood all aspects of our policies. He's knowledgeable, pleasant, responsive, and, most notably, a man of integrity. We appreciate his expertise and his patience. He has the best interests of his customers in mind. We highly recommend Paul and his team!"

Todai Shamir

January 19, 2023

5  out of  5 rating by Todai Shamir
"My agent Shalonda was very helpful. She got me the best rates ( better than Geico) with better coverage. Also very nice! Thank you! I definitely recommend"

Ronnie P “Ronnie” Davis'

January 11, 2023

5  out of  5 rating by Ronnie P “Ronnie” Davis'
"Statefarm is the best! I have been a client for over 30 yrs. Paul Dawnings office and staff are incredible. Thank you for all of your years of top rated service!"

Timothy Burleson

December 19, 2022

5  out of  5 rating by Timothy Burleson
"I love this agency!!!! The staff is so helpful and they promptly address any questions or concerns. Paul Dawning - State Farm looks out for its customers. Just Great!!!!"

Jerlinda T

December 15, 2022

5  out of  5 rating by Jerlinda T
"I was very pleased with my service here. I had an unexpected situation and they handled it very quickly. 5 stars"

Ne-Ne Wright

December 7, 2022

5  out of  5 rating by Ne-Ne Wright
"I have been with State Farm since I first started driving and at the date of this review, that was over 35 years ago. I was introduced to my insurance agent Paul Dawning through my mother and her insurance. Since then our needs have grown and we have used State Farm for them all. We are BLESSED to have Paul as our agent. He along with his wonderful staff gave been outstanding over the years and have provided services for all of our family when we needed automobile, motorcycle, home owners, business insurance and even renters insurance. State Farm has kept us covered. in the event we’ve had to file a claim, Paul has always held our hands through it all. Any questions we’ve had, he’s always made himself available to answer them. He’s diligent in explaining anything we don’t understand and even ensured my needs were handled when I moved to another city. This is one long distance relationship I cherish and pray never ends. I would certainly recommend State Farm but more specifically Paul Dawnings office to anyone looking for an honest, reliable instance agent that will always keep your need at the forefront. Thank you for all that you do!!!"

Lorne Birdsong

November 28, 2022

5  out of  5 rating by Lorne Birdsong
"Staff is very helpful, patient, and courteous. Was just recently helped by Shalonda Jelks. Her kind and friendly nature added to what already had been thus far a wonderfully blessed day. Thank you for all you do Paul Dawning family, God bless!!!"

Marie Briggs

November 17, 2022

5  out of  5 rating by Marie Briggs
"Paul Dawning's State Farm office took care of me in a timely and professional manner. Will gladly pass this information to others seek great service."

Derrick Johnson

November 16, 2022

5  out of  5 rating by Derrick Johnson
"Iv been with Paul and his team over 25 years! Very courteous & professional.... I'm not going anywhere!😋"

Eesh Williams1106

November 11, 2022

5  out of  5 rating by Eesh Williams1106
"I am very satisfied with Paul Dawning State Farm. My family has been involved with them for years. The policy consultant Shalonda (sp?) made sure everything was clear & understood between all parties involved in my purchsed policy. As, ALL of the agents/consultants here have ALWAYS done."

Nanetta Stigler

November 10, 2022

5  out of  5 rating by Nanetta Stigler
"Paul Dawning and his crew are by far the best insurance group that I have ever dealt with. I was extremely happy to receive my dividend credit for this month. It truly made a difference. The workers in this office are very knowledgeable and gives correct info. Thanks to Paul Dawning and staff, I am never steered in the wrong direction. Thanks for being good neighbors!!!!"

K Charles

October 31, 2022

5  out of  5 rating by K Charles
"Always great customer service here, and Shalonda was great and very patient with us adding a new vehicle to our current insurance. I recommend this State Farm office for your insurance needs."


October 27, 2022

5  out of  5 rating by S.G BOS
"Paul Dawning has offered exceptional service to my family and I for years. During times I've needed help, Birdia has been a Godsend. Shalonda has been a big help as well. I highly recommend them. H. Adams"

Myra Dixon

October 27, 2022

5  out of  5 rating by Myra Dixon
"I recommend this office to anyone that needs auto insurance. I've been with them about 6 years now, and I look forward to continued business."

Karen Gray

October 12, 2022

5  out of  5 rating by Karen Gray
"I have a long history of good people, good discounts, good treatment, and good peace of mind."

Tee Nikki

September 19, 2022

5  out of  5 rating by Tee Nikki
"Shalonda was very very friendly, knowledgeable, and professional. She was very attentive and answered all of my questions. Kudos to Shalonda!!!"

Juanita Hart

September 9, 2022

5  out of  5 rating by Juanita Hart
"I was having issues with my auto payment processing and some additional documentation. Shalonda reached out to me and handled my situation immediately and with a great attitude. I appreciate this type of swift service. Thank you State Farm"

James Turner

August 29, 2022

5  out of  5 rating by James Turner
"Great service!!"

Dana Scott

August 15, 2022

5  out of  5 rating by Dana Scott
"Stranded close to 2 hours away from home alone and road service tow never showed up. Secured a tow at my own cost and once I relayed info to my agent Paul Dawning he made sure I was reimbursed. Excellent customer service."

Tonia Hayes

June 24, 2022

5  out of  5 rating by Tonia Hayes
"I just love Paul and the office staff. Always helpful and kind."

Angela Bryant

June 23, 2022

5  out of  5 rating by Angela Bryant
"Always a pleasure doing business with Paul and team. They take care of all insurance needs and I never have to worry about anything with this office."

Elijah Slaughter

June 21, 2022

5  out of  5 rating by Elijah Slaughter
"Great service always"

Mark Rose

June 17, 2022

5  out of  5 rating by Mark Rose
"I recommend Paul Donnie's office for all my insurance needs to all my friends and family,they always are kind professional and courteous. Sincerely Mark Rose"

Joslyn Washington Kelly

June 10, 2022

5  out of  5 rating by Joslyn Washington Kelly
"They are the most responsive and professional insurance representatives that I have ever worked with! Yes, to Paul Dawning State Farm."