State Farm® Insurance Agent Paul Dawning

"Thank you so much to Shalonda Jelks! Yesterday I felt so defeated trying to add someone to my insurance and this wonderful woman answered the phone in one ring and was able to get me taken care of in just a two minute time frame! I am so delighted with State Farm and so happy I choose them for renters and auto insurance! Thank you so much!!!!!"

"Excellent customer service, great rates, and a multiple of insurance packages. As a customer of State Farm for almost 30 years (and I’ve had excellent customer service at every office from East coast to West coast), this office is topnotch! Paul and his team do it right."

"So helpful and great customer service in a flash."

"Best agent & staff I refer to all my clients.."

"I wasn’t completely sure if I had road side assistance on my automobile policy. My car was making noises and I needed a tow. I called the office and as per usual I got exceptional customer service from Veronica and information to help my situation. The new way ( it was new to me) to call for a tow was fantastic!! Only waited 10 minutes!! The driver was professional and brought my car home to be serviced. Best part…. I didn’t have to pay anything!!! Thank you State Farm Paul Dawning Insurance!!"

"My experience with the Paul Dawning - State Farm Insurance Co. has calmed my fears when it comes to purchasing insurance. I will have no hesitation in recommending Paul Dawning to anyone else."

"Birdia really saveddd my life ❤️ . She was very fast and professional. I needed proof of insurance from an accident back in May I had . My old agent did not complete the job and let my license get suspended. I called Birdia DESPERATELY for help and she did the job with no hesitation and with the quickness. I really appreciate her and the whole team for how easy they made this process for me! I HIGHLY recommend them !!"

"I had excellent experience speaking Shalonda who is State Farm executive assistant. She did wonderful job while helping me. I highly recommend State Farm to my friends."

"Easy to work with. Great prices for Rental Insurance"

"Amazing staff and a great, friendly environment. Paul is a great guy, will be back again"

"My rating is specific to the exemplary customer service I received from Bredia in Paul Dawning’s office. During our call her tone of voice was welcoming as she answered all of my questions. I was not happy to learn of the upcoming rate increase however, speaking with her made hearing the news more palatable. Bredia (probably misspelled) also assisted me with a separate concern where she provided timely follow up as promised. The customer service I received yesterday (4/27/23) was top notch and great appreciated."

"I am extremely pleased with the professionalism and efficiency I have received from Paul Dawning State Farm Insurance Co. The staff is well-trained and prepared to serve their customers to completely satisfy their needs."

"Shalonda was very helpful. She was professional, but I also felt like I was talking to one of my friends. She took the time to assist me with the few requests that I had. It was a pleasure talking with her."

"Paul Dawning and Shalonda Jelks are true professional. They have given me great customer service! They listen and have great insight to what services I need at a price that I could afford! It has been a good business relationship. A win win across the board. I would highly recommend this State Farm Agency."

"Very personable and made sure I had a good rate. Thank you so much"

"I have used Paul and his team for over 20 years and have always been given excellent service. They are quick and friendly. Shalonda is a hoot!"

"Paul is a great person with great character. He is very trustworthy and provides excellent service. He has made the process of dealing with insurance easy and painless. Thank you for taking great care of us and for ensuring that we understood all aspects of our policies. He's knowledgeable, pleasant, responsive, and, most notably, a man of integrity. We appreciate his expertise and his patience. He has the best interests of his customers in mind. We highly recommend Paul and his team!"

"My agent Shalonda was very helpful. She got me the best rates ( better than Geico) with better coverage. Also very nice! Thank you! I definitely recommend"

"Statefarm is the best! I have been a client for over 30 yrs. Paul Dawnings office and staff are incredible. Thank you for all of your years of top rated service!"

"I love this agency!!!! The staff is so helpful and they promptly address any questions or concerns. Paul Dawning - State Farm looks out for its customers. Just Great!!!!"

"I was very pleased with my service here. I had an unexpected situation and they handled it very quickly. 5 stars"

"I have been with State Farm since I first started driving and at the date of this review, that was over 35 years ago. I was introduced to my insurance agent Paul Dawning through my mother and her insurance. Since then our needs have grown and we have used State Farm for them all. We are BLESSED to have Paul as our agent. He along with his wonderful staff gave been outstanding over the years and have provided services for all of our family when we needed automobile, motorcycle, home owners, business insurance and even renters insurance. State Farm has kept us covered. in the event we’ve had to file a claim, Paul has always held our hands through it all. Any questions we’ve had, he’s always made himself available to answer them. He’s diligent in explaining anything we don’t understand and even ensured my needs were handled when I moved to another city. This is one long distance relationship I cherish and pray never ends. I would certainly recommend State Farm but more specifically Paul Dawnings office to anyone looking for an honest, reliable instance agent that will always keep your need at the forefront. Thank you for all that you do!!!"

"Staff is very helpful, patient, and courteous. Was just recently helped by Shalonda Jelks. Her kind and friendly nature added to what already had been thus far a wonderfully blessed day. Thank you for all you do Paul Dawning family, God bless!!!"

"Paul Dawning's State Farm office took care of me in a timely and professional manner. Will gladly pass this information to others seek great service."

"Iv been with Paul and his team over 25 years! Very courteous & professional.... I'm not going anywhere!😋"